Shipping policy

Chimera Shipping Policy

At Chimera, we believe your luxury experience should start the moment you place your order. Every item is carefully prepared and packaged to ensure it arrives ready to delight your senses.

Order Processing

• Orders are typically processed within 1–2 business days.
• Each order is hand-packed with care to maintain the quality and integrity of your products.

Shipping

• We ship within the United States (and internationally where available).
• Delivery times vary based on location, but most orders arrive within 3–7 business days for domestic shipping. International shipping may take longer.
• You will receive a tracking number as soon as your order ships, so you can follow your Chimera experience every step of the way.

Shipping Costs

• Standard rates apply based on weight and location.
• Occasionally, Chimera offers free shipping promotions. Check our website or sign up for VIP notifications.

Lost or Delayed Packages

• If your package is delayed or doesn’t arrive, please contact us immediately. We will work with our carriers to resolve the issue and ensure your products reach you safely.

Luxury at Your Doorstep

• Every Chimera shipment is a moment of anticipation, a prelude to the VIP spa experience you’ll enjoy the moment it arrives.